Privacy & Trust
Your data.
Your control.
Longivy was built by a physician, not a data company. We do not sell your information. We do not share individual data with clubs. We do not use your reflections for advertising. Your wellbeing data belongs to you — full stop.
For the full legal documents, see Privacy Policy, Terms of Use, and Medical Disclaimer.
Our Promise
Our promises to you.
Four commitments that guide how we handle your data. No legal jargon. No fine print. Just how we operate.
We never sell your data
Your reflections, scores, and patterns are not a product. We do not sell, rent, or trade personal information to any third party — ever.
Clubs see only anonymized trends
In Club Mode, your club receives aggregated, anonymized weekly reports. No individual member data is ever shared. Your personal reflections stay private.
No advertising, no tracking
We do not use your wellbeing data for targeted advertising. We do not track you across the web. We do not build profiles for marketing purposes.
You can delete everything
You have the right to access, export, or permanently delete all your data at any time. No questions asked. No retention period. Gone means gone.
Transparency
What we collect — and what we do not.
Complete transparency about the data that enters and leaves our systems.
What we collect
- Your answers to the 25 wellness check-in questions
- Your Wellness Score and Wellness Level
- Your check-in dates and frequency
- App usage patterns (which features you use)
- Device type and operating system
- Anonymous crash reports for stability
What we do NOT collect
- Your name or identity (optional in app)
- Medical records or diagnoses
- Location data
- Contacts or social connections
- Wearable device data (heart rate, steps, etc.)
- Browsing history outside the app
- Payment information (handled by Apple/Google)
How Club Mode protects member privacy.
Members check in personally. Clubs see the big picture. The line between the two is never crossed.
Member checks in
A member answers 7 questions in 60 seconds. Their responses are personal and private.
Data is anonymized
Individual responses are stripped of identity and combined with other members into an anonymous pool.
Club sees trends only
The club receives an aggregated weekly report: engagement rates, common themes, and wellness trends — never individual data.
What your club receives — and what it does not
Club sees
- Weekly engagement rate
- Most common wellness themes
- Anonymized stress/sleep/energy trends
- Reflection completion rate
- Helpfulness score
Club never sees
- Individual member names or identities
- Personal check-in responses
- Individual Wellness Scores
- Medical information of any kind
- Data that identifies any single member
Your Control
Your rights.
Under GDPR and our own ethical standards, you have full control over your data.
Export your data
Request a complete copy of all your data at any time. We will deliver it within 30 days in a standard, readable format.
Delete everything
Permanently delete your account and all associated data. No retention period. No questions asked. Once deleted, it cannot be recovered.
Know what we have
Request to see exactly what personal data we hold about you, how we use it, and who (if anyone) we have shared it with.
Correct or update
If any information we hold about you is inaccurate, you have the right to have it corrected or completed.
How to exercise your rights
To request a data export, deletion, or correction, simply email us at privacy@longivy.app or use the in-app privacy settings. We respond to all requests within 30 days. For Club Mode members, you can also ask your club's point of contact to initiate the process on your behalf.
Still have questions?
Privacy is not a page — it is a practice. If you have any questions about how we handle data, we are happy to answer them directly.
For the full legal documents, please refer to: